Terms & Conditions

Welcome to Hotel Bhasmaarti, Ujjain. By making a booking with us or accessing our website www.hotelbhasmaarti.com, you agree to be fully bound by the following Terms and Conditions. Please read them carefully before proceeding with any reservation or use of our services.

1. General

• Hotel Bhasmaarti is located at 21, Betal Marg, Near Sundar Dairy, Above Bhargav Diagnostics, Freeganj, Ujjain, Madhya Pradesh - 456010.
• These terms and conditions apply to all guests, visitors, and users of our website and hotel premises.
• Hotel Bhasmaarti reserves the right to update or revise these terms at any time without prior notice.
• Continued use of our website or services after any updates constitutes your acceptance of the revised terms.

2. Reservations and Booking

• All bookings must be made directly via phone, WhatsApp, or through the booking form available on our website.
• A booking is confirmed only upon receipt of payment and official confirmation from Hotel Bhasmaarti staff.
• Guests are required to provide accurate, complete, and truthful information at the time of booking.
• Hotel Bhasmaarti reserves the right to refuse or cancel a booking at its sole discretion if the information provided is found to be inaccurate or misleading.

3. Check-In and Check-Out

• Standard check-in time is 10:00 AM and standard check-out time is 10:00 AM.
• Early check-in and late check-out may be accommodated upon request, subject to room availability and applicable additional charges.
• All guests must present a valid government-issued photo ID (Aadhaar, Passport, Driving License, or Voter ID) at check-in as required by Indian law.
• A booking confirmation (digital or printed) must be presented at the time of check-in.

4. Sanctity and Guest Conduct

• Guests are expected to maintain respectful and responsible conduct at all times on hotel premises.
• Loud music, noise, or any behavior that disturbs other guests is not permitted.
• Any damage caused to hotel property will be assessed and charged to the responsible guest at actual replacement or repair cost.
• Hotel Bhasmaarti reserves the right to ask any guest to vacate the premises immediately for misconduct, without entitlement to a refund.

5. Darshan and Temple Services

• Hotel Bhasmaarti provides assistance and guidance for Bhasma Aarti bookings and Mahakaleshwar Temple darshan as a courtesy service.
• VIP and priority darshan slot coordination is subject to availability and is entirely governed by the Mahakaleshwar Temple Trust authorities.
• Hotel Bhasmaarti does not guarantee any specific darshan slots or timings as these are solely controlled by the temple trust.
• Any darshan-related assistance is provided in good faith and is not a contractual service obligation.

6. Room Occupancy

• Room rates are based on the number of guests declared at the time of booking.
• Any additional guests must be declared at check-in and may be subject to additional charges.
• Maximum room occupancy limits must be strictly adhered to at all times as per hotel policy.

7. Special Packages and Offers

• All special packages and limited-time offers are subject to room availability and may be modified or withdrawn without prior notice.
• Package discounts and promotional offers cannot be combined unless explicitly stated otherwise.
• Terms applicable to each package are communicated clearly at the time of enquiry and booking.

8. Liability

• Hotel Bhasmaarti is not responsible for the loss, theft, or damage of any cash, valuables, or personal belongings of guests.
• Guests are advised to make use of any available safe deposit facilities for valuables.
• Hotel Bhasmaarti shall not be held liable for injuries, accidents, or illness arising from guest negligence on the premises.

9. Website Use

• The content published on www.hotelbhasmaarti.com is provided for informational purposes only and may be updated at any time.
• Hotel Bhasmaarti does not guarantee the absolute accuracy or completeness of all information published on the website.
• Unauthorized reproduction, copying, or use of any content, images, or branding from our website is strictly prohibited.

10. Governing Law

These Terms and Conditions are governed by the applicable laws of India and the State of Madhya Pradesh. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Ujjain, Madhya Pradesh.

11. Contact Us

If you have any questions or require clarification regarding these Terms and Conditions, please contact us: