Privacy Policy

Hotel Bhasmaarti ("we", "us", or "our") is committed to protecting the privacy and personal information of our guests and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.hotelbhasmaarti.com or make a booking with us.

By using our website or making a reservation with Hotel Bhasmaarti, you agree to the terms of this Privacy Policy. Please read it carefully before sharing any personal information with us.

1. Information We Collect

We may collect the following types of personal information from our guests and website visitors:

• Full name and contact details including phone number and email address.
• Check-in and check-out dates, room type preferences, and number of guests.
• Payment details which are processed securely through authorized payment gateways.
• Government-issued photo ID details as required by Indian law for hotel guest registration.
• IP address and browser information collected automatically when visiting our website.
• Feedback, reviews, and communication provided voluntarily by guests.

2. How We Use Your Information

We use the personal information collected strictly for the following purposes:

• To process, confirm, and manage your room booking and reservation.
• To send booking confirmations and stay-related communication via phone or WhatsApp.
• To comply with legal and regulatory requirements including mandatory guest registration under Government of India guidelines.
• To improve the quality of our hotel services and website experience.
• To respond to guest inquiries, complaints, and support requests.
• To share Ujjain temple darshan guidance and travel tips relevant to your stay.

3. How We Protect Your Information

We take the security of your personal information very seriously. Hotel Bhasmaarti implements appropriate technical and organizational safeguards to protect your data against unauthorized access, alteration, disclosure, or loss. Guest information is stored securely and is accessible only to authorized hotel personnel on a need-to-know basis.

4. Sharing of Your Information

Hotel Bhasmaarti does not sell, rent, or share your personal information with any third party for commercial purposes. Information may be shared only in the following strictly limited situations:

• With government authorities as required by Indian law, including local police station guest register.
• With authorized payment processing partners solely to complete your financial transaction.
• With trusted service providers assisting in the operation of our website, bound by confidentiality agreements.

5. Cookies

Our website www.hotelbhasmaarti.com may use cookies to enhance your browsing experience and understand how visitors use our website. Cookies are small text files placed on your device. You may configure your browser to disable cookies; however, certain features of the website may not function as intended.

6. Your Rights

As a guest or website user, you have the following rights regarding your personal information:

• The right to access the personal information we hold about you.
• The right to request correction of any inaccurate or incomplete information.
• The right to request deletion of your personal data, subject to applicable legal obligations.
• The right to withdraw consent for any marketing or promotional communication at any time.

7. Data Retention

We retain guest personal information only for as long as necessary to fulfill the purposes stated in this policy or as required by applicable laws in India. Guest registration records are retained in compliance with the requirements of local police and government regulations.

8. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us at: